Privacy policy

Last updated: 8 October 2026

ZodiacWear is operated by JFH Ventures Inc., a California corporation, 11617 Avenida Sivrita, San Diego, CA 92128, United States. In this Privacy Policy, "we", "us" and "our" refer to JFH Ventures Inc.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from zodiacwear.co or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will revise the "last updated" date above when we do.

How we collect and use your personal information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information we collect directly from you

• Contact details including your name, address, phone number, and email address.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions, and other information used for account security purposes.

• Shopping information including the items you view, add to your cart, and save to your account, such as reviews, referrals, gift cards, or purchases.

• Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide it, but doing so may prevent you from using or accessing those features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (for example bank account, credit or debit card information, and billing address) to process your payment in order to fulfil your orders and provide the products or services you have requested, in order to perform our contract with you.

• Our email service provider, in connection with order notifications and with marketing communications where you have subscribed to receive them.

• Our production, fulfilment and shipping partners, in connection with the manufacture and delivery of your order.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-party websites and links.

How we use your personal information

Providing products and services. We use your personal information to provide the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating and managing your account, arranging shipping, and facilitating returns and exchanges. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you choose to use, in which case Shopify will process your information as set out in its Privacy Policy and Consumer Privacy Policy.

Marketing and advertising. Where permitted, and where you have given consent if consent is required in your jurisdiction, we may use your personal information for marketing and promotional purposes, such as sending marketing and promotional communications by email or postal mail, and showing you advertisements for products or services. This may include using your personal information to tailor the Services and advertising on our Site and other websites. You can opt out at any time using the unsubscribe link in any marketing email, or by contacting us using the details below.

Security and fraud prevention. We use your personal information to detect, investigate and take action regarding possible fraudulent, illegal or malicious activity. If you register an account, you are responsible for keeping your credentials safe. We recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.

Communicating with you and service improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies used to power our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to tailor the services, products and advertising on our Site and other websites.

Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively affect your experience and may cause some features to work incorrectly or be unavailable. Blocking Cookies may not completely prevent how we share information with third parties such as advertising partners.

Our website recognises the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat that signal as a valid request to opt out of sharing and targeted advertising for the associated browser or device, and, where we can associate the device sending the signal with a Shopify account, we will apply the opt-out to the account as well. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than GPC, we do not recognise other "Do Not Track" signals that may be sent from your web browser or device.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for contract fulfilment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. These may include:

• With vendors or other third parties who perform services on our behalf, for example IT management, payment processing, data analytics, customer support, cloud storage, production, fulfilment and shipping.

• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

• When you direct or request us to, or otherwise consent to disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations.

• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

• In connection with a business transaction such as a merger, acquisition or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants and similar requests; to enforce applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information about users for the purposes set out above in How we collect and use your personal information and How we disclose personal information:

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Sale and sharing of personal information

Personal information relating to this Site has been "sold" and "shared" (as those terms are defined in applicable law) for the purpose of advertising and marketing activities during part of the preceding 12 months, as follows:

We do not currently sell or share personal information for advertising or marketing purposes. If this changes, we will update this Privacy Policy before doing so and will provide the opt-out mechanisms required by applicable law.

You may opt out of the sale or sharing of your personal information at any time by contacting us using the details below, or by enabling the Global Privacy Control signal in your browser as described above.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and by users of those platforms. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.

As of the last updated date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

We retain your personal information for as long as necessary for the purposes set out in this Privacy Policy. In determining how long to retain information, we consider whether we need it to maintain your account, provide the Services, comply with legal, tax and accounting obligations, resolve disputes, or enforce other applicable contracts and policies. Order and transaction records are generally retained for the period required by applicable law. Marketing contact details are retained until you unsubscribe or ask us to delete them, and for a reasonable period afterwards to record your preference.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to access or know. You may have a right to request access to the personal information we hold about you, including details of how we use and share it.

• Right to delete. You may have a right to request that we delete personal information we maintain about you.

• Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

• Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Restriction of processing. You may have the right to ask us to stop or restrict our processing of your personal information.

• Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw that consent at any time.

• Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the details set out below, or to lodge your complaint with your local data protection authority.

International users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in those countries.

If we transfer your personal information out of the United Kingdom or the European Economic Area, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

JFH Ventures Inc. 11617 Avenida Sivrita San Diego, CA 92128 United States

Email: info@zodiacwear.co