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We offer a 30-day return window. However, returns and refunds are strictly limited to specific situations outlined below.
All product sizes are clearly listed in our size chart on each product page.
By placing an order, you confirm that:
You have reviewed the size chart carefully.
You understand that we do NOT accept returns or issue refunds due to incorrect size selection.
We strongly recommend sizing up if you are between two sizes for the best fit.
Returns or refunds will NOT be approved for:
Ordering the wrong size
Fit preferences
Items being too tight or too loose
A return or refund is only approved if:
You received the wrong item, or
Your item arrived damaged or defective
In these cases:
Zodiac Wear covers the return shipping cost.
A replacement or refund will be issued once verified.
We do NOT accept returns for:
Wrong size ordered
Used or worn items
Items without original tags or packaging
Personalized or final sale items
Change of mind after delivery
You must contact us within 48 hours of delivery at:
Include:
Your order number
Clear photos of the item
A photo of the original packaging
A photo showing the shipping label
Failure to provide this proof may result in the claim being denied.
Exchanges are only available for damaged or incorrect items.
We do not offer exchanges for size.
Once your claim is approved, refunds are issued to your original payment method.
Processing time is up to 15 business days after approval.
Bank processing times may vary and are outside our control.
Return method: By mail
Restocking fee: $20 USD (if applicable)
Product condition required: New, unused, with tags
Return window: 30 days from delivery
Accepted countries: United States only
Refund processing time: Up to 15 business days
For any return-related questions, contact:
